Contact Viewward support
Email support@viewward.com. Include the email address on your account, a short description, and the page where the issue occurred. Never email tax documents, passwords, magic links, SSNs/TINs, or bank information.
Account and sign-in
Viewward sends a one-time sign-in link by email. Check spam and confirm you entered the correct address. If a link expired, return to sign in and request another one. Do not forward sign-in links.
Before entering real data
Use the read-only product tour to understand the workflow. The tour uses fictional sample data and does not save visitor input. Retain your original records outside Viewward and avoid uploading high-risk identifiers.
Tax and filing questions
Support can explain how a Viewward feature works, but cannot determine your tax liability, filing deadline, form requirement, classification, or legal obligation. Ask a qualified professional who knows your facts.
Privacy and deletion requests
Put “Privacy request” in the subject line and state whether you are requesting access, correction, export, or deletion. The support team should verify your identity and confirm the scope and timing. See the privacy notice for current limitations.
Security reports
Send suspected vulnerabilities to security@viewward.com, without including customer data. Review the security overview first.